Privacy Statement

California Notice at Collection: See the California Privacy Rights section below for important information about California residents' rights.

Notice to European, United Kingdom, and Swiss Residents: See the European, UK, and Swiss Data Protection Rights section below for information about your rights under applicable data protection laws.

CruxStack, an affiliate of PortQii Pte Ltd headquartered in Singapore ("CruxStack," "we," "our," or "us"), is committed to privacy and data protection. This Privacy Statement describes how we collect and process data from visitors to our websites ("Site"), users of our web and mobile applications ("Applications"), and users of our data analytics platform and professional services ("Services").

Note: CruxStack is a B2B platform. Our Services are not intended for individual consumer use.

Application of this Privacy Statement

This Privacy Statement applies only to CruxStack's collection of personal data through our own websites, apps, and Services. It does not apply to personal data collected by our customers through their use of our Services. For such cases, please consult the customer's privacy policy.

If you are a customer of one of our customers, please contact them directly for information about your data.

Information We Collect

We collect personal data through forms, cookies, device integrations, and third-party sources. Categories of data include:

Information You Share with Us

Name, email address, password (during account creation)
Company name, postal address, phone number
Payment information
Optional location data (if you allow it)

Information Collected via Technology

IP address, browser type, OS, device type, referrer URL
On-site behavior (clicks, scrolls, etc.)
Mobile app usage data (device ID, OS version, app crashes, push notifications)

Information from Third Parties

Public or purchased data sources
Social networks
Marketing and analytics partners

Inferred or Generated Data

Inferences about location, preferences, or behaviors

Cookies & Tracking Technologies

We use cookies and similar technologies to:

Authenticate users
Improve performance and stability
Personalize content
Conduct marketing and advertising
Store user preferences
Perform analytics

You may control or disable cookies through your browser. Opt-out tools are available (e.g., Network Advertising Initiative).

Third-party cookies may include: AdRoll, Google, Facebook, LinkedIn, Segment, Marketo, Stripe, ZoomInfo, among others.

We also use pixel tags (web beacons) and browser local storage for analytics and personalization.

Use of Your Information

We use your data to:

Provide and secure our Services
Communicate with you
Personalize your experience
Analyze and improve Services
Conduct marketing and retargeting
Prevent fraud and comply with legal obligations
Generate de-identified data for analytics
Build user profiles for improved targeting and relevance

Sharing of Information

We may share your personal data with:

Affiliates and subsidiaries
Third-party service providers (e.g., cloud, analytics, customer support)
Professional advisors (lawyers, auditors)
Authorities (to comply with legal obligations or protect rights)
In emergencies (e.g., personal safety)
Business transferees (e.g., mergers or acquisitions)

Security of Personal Data

We maintain administrative, technical, and physical safeguards to protect your personal data. However, no online transmission is fully secure. You are encouraged to keep your credentials safe.

For security questions: security@cruxstack.com

Your Choices

Access, Correction, Deletion: Manage from Account Settings or contact us at compliance@cruxstack.com
Marketing Emails: Opt-out via unsubscribe links
Mobile Apps: Uninstall to stop data collection
Do Not Track: We honor DNT and Global Privacy Control signals

California Privacy Rights

If you are a California resident, you may:

Request information about personal data we collect and share
Request access, correction, or deletion of your personal data
Opt-out of sharing for behavioral advertising
Exercise your rights without discrimination

We do not sell personal information as defined by CCPA.

To exercise your rights: compliance@cruxstack.com

European, UK, and Swiss Data Protection Rights

If applicable to you under GDPR or related laws, you may:

Access, correct, or delete your personal data
Object to processing or request restriction
Withdraw consent
Request data portability
Lodge a complaint with a supervisory authority

We act as a data processor on behalf of our customers. For direct interactions, contact us: compliance@cruxstack.com

We rely on Standard Contractual Clauses and the Data Privacy Frameworks to ensure lawful data transfers outside the EU/UK/Switzerland.

Location and International Transfers

Your data may be stored in the U.S., EU, or other countries. We ensure compliance with local laws wherever data is processed.

Data Privacy Framework Participation

CruxStack adheres to the:

EU-U.S. Data Privacy Framework
UK Extension to the EU-U.S. Framework
Swiss-U.S. Data Privacy Framework

We are certified and subject to enforcement by the U.S. Federal Trade Commission.

In certain cases, individuals may invoke binding arbitration for unresolved issues. We cooperate with relevant DPAs and regulators.

Data Retention

We retain personal data as long as necessary to provide Services and fulfill legal, contractual, or business obligations. Retention periods vary based on sensitivity, consent, legal requirements, and technical capabilities.

Children

Our Services are not intended for users under 13. If you believe a child has provided us data inappropriately, contact compliance@cruxstack.com.

Updates to This Statement

We may update this Privacy Statement from time to time. Material changes will be notified as required by law. The "Last Updated" date reflects the latest version.

Contact Us

For any questions or complaints:

Email: compliance@cruxstack.com

EU/UK Mailing Address: PortQii Pte Ltd, 51, GoldHill Plaza, #07-10/11, Singapore, 308900

CruxStack Privacy Program